Superwall

How to Optimize Refund Protection Settings

Refund Protection is a feature that helps prevent unauthorized refunds in your app. Recent changes to Apple's refund system have affected the overall effectiveness of refund protection across all apps. Understanding and optimizing your refund protection settings is crucial for better performance.

To verify if your Refund Protection is working:

  1. Monitor your app's conversion rates

  2. Check if refund events are being processed in your dashboard.

  3. Review your current Refund Protection preference setting

To optimize your Refund Protection:

  1. Navigate to your Refund Protection settings

  2. Change the setting from "No preference" to "Prefer decline"

  3. Monitor the performance after making this change.

    Note: The "Prefer decline" setting is recommended for optimal protection against unauthorized refunds.

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