Restoring & Managing Purchases

When users purchase a subscription via the web, they can can access their account details via a plan management page. This url is included in their receipt which is sent to their email upon a successful purchase. To retrieve the link, users must enter in their email that was used during checkout. Otherwise, to offer this link manually you can use the following URL format:

https://{your URL in settings}.superwall.app/manage

By default, after a successful checkout, Superwall emails the address used at checkout with instructions and a redemption link to activate the subscription in your iOS app. The email is sent from Your app name <support+your-app-name@superwall.app> with the subject Your activation link from your app name.

If you want to disable these emails, use the "Disable Superwall Emails" setting in your Stripe app settings — see how to disable the activation link email.

When this page is visited, users enter in their email that used during checkout to receive a link to manage their subscription:

For the above example, the URL would be https://caffeinepal.superwall.app/manage. After entering their email, they will receive a link to manage their subscription, update payment methods, view their billing history, and more:

For situations where a user needs to restore their purchases, check out the answer in this F.A.Q.