Users

To view information about users who've recently triggered a placement in your app, click on the Users button in the sidebar. Looking for a summary of how Superwall keeps subscription states in sync and where this data surfaces? See Subscription Management.

Once there, you'll see a list of users who've had a session within the last 24 hours by default (or you can filter them by a specific event):

Searching by user identifier

If you need to find a specific user, use the search box at the top:

This will find users by their Superwall identifier (i.e. $SuperwallAlias:44409AAF-244D-9F08-A18A-8F66B52FDZ01). Hit Enter once you've copied or typed in an identifier, and the matched user's details will display.

Filtering by event

Use the toggle at the right-hand side to toggle by a specific placement or standard placement (such as session start, app close, app open, etc).

Below, Superwall displays all of the users who have opened a paywall the last 24 hours:

Any placements that are specific to your own app (i.e. ones that you've manually added to a campaign) will show with your app's logo next to it. All of Superwall's standard placements will have a Superwall logo.

Viewing user profiles

To see more details about a user, click anywhere on one of the rows. Then, the user profile will be presented where you can review revenue events, SDK events, and more:

It's divided into these sections:

1. Overview: Displays key user information including App User ID, Country, Total Spent, SDK Version, and user registration/last seen dates.
2. Recent Events: View revenue events and conversions, SDK events, and see the overall breadcrumb of actions the user has taken. You can filter or search by certain events as well.
3. Entitlements: Displays any active entitlements the user has attached, how long they'll be active and their corresponding indentifiers.
4. Aliases: Any alias that Superwall has assigned the user will show here. Read more about how user aliases are created here.
5. Apple Search Ads: If you have the Apple Search Ads integration activated, you'll see any A.S.A. data that relates to the user (such as the keywords used which led to install, etc).
6. User: This houses basic information about the user, such as their install date, user seed and more.
7. Device: The user's device details. All device attributes are searchable here as well.

The user profile contains a wealth of information. You can search events by name by using the Search Events textbox, and quickly filter by event domains using the toggle at the top-right of the event browser:

The domains of events you can search and filter by are:

1. Overview: The default option, this shows all of the key events from today.
2. Superwall Events: These are events automatically tracked by Superwall.
3. App Events: Placements that you've manually added to a campaign.
4. Subscriptions Events: Any transactions, trial starts, and similar subscription events.
5. All Events: Displays every single event that's occurred today.

Click on any of them to see more information about the event: