Why does my subscription status remain INACTIVE after successful purchase?

Context

When implementing subscriptions in your iOS app with Superwall, you might notice that the subscription status remains INACTIVE even after a successful purchase transaction. This can affect your app's flow and user access to premium features.

Answer

If you are using Superwall for purchase handling:

• You need to configure Entitlements for all of your products in the Superwall dashboard:

  • Navigate to the Products tab in your Superwall dashboard

  • Add Entitlements to all of your products

If you are not using Superwall for purchase handling, and you're using a PurchaseController:

• Your PurchaseController is in charge of setting the user's subscription status

  • Check that your implementation matches our example code

  • Check that syncSubscriptionStatus is called on launch

  • Check that all of your products are listed on both the Superwall and RevenueCat dashboards, and they all have entitlements, and the entitlements match exactly